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Abstract

The Consumer Protection Council of Nigeria is a parastatal of the Federal Government of Nigeria, supervised by the Federal Ministry of Trade and Investment. It is committed to protecting and enhancing consumers’ interest through information, education and enforcement of appropriate standards for goods and services and to promote an environment of fair and ethical trade practices. It has the overall responsibility of protecting the Nigerian consumers from the ruthless exploitation of local and international commercial profiteers from the consumption of poor standards or adulterated goods and services not worth the monetary expenditure by the individuals and corporate bodies as well. This paper will critically appraise the establishment, mode of redress, penalties, challenges and prospects of the Consumer Protection Council of Nigeria as provided under the Act. This is to ascertain if it has met its responsibilities since its inception in 1999, or whether there are challenges to overcome and what the prospects of this agency serves in 21st century consumer law and practice. The author observed that the Council made provision for speedy redress for customers who are victims of unscrupulous manufactures and service providers. This paper concludes by commending the Council for being able to fulfil its mandate under the Act. Apart from its statutory responsibilities, it further provided opportunities to Nigerians to know their rights as consumers and the liability of manufacturers and service providers to consumers for sub-standard products and services.

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