Abstract
The rapid growth of the collaborative or sharing economy has posed numerous challenges to traditional legal systems, particularly in relation to short-term accommodation. As a decentralized, intermediary platform, Airbnb raises complex legal issues concerning the allocation of civil liability, enforceability of contracts, and mechanisms for consumer protection. In the context of Vietnamese law, where there is a lack of clear regulatory frameworks to govern digital platforms, consumers risk having their rights infringed without effective legal remedies. The article focuses on three core issues: the legal classification of hosts on Airbnb, the enforceability of clickwrap contracts, and the cross-border enforceability of consumer rights in dispute resolution. Utilising a comparative legal approach, the article examines the current Vietnamese legal framework, particularly the 2023 Law on Protection of Consumer Rights, the 2018 Cybersecurity Law, the 2025 Law on E-Commerce, and implementing decrees, in relation to European Union instruments, notably the Digital Services Act (DSA) and the Consumer Rights Directive (CRD).
Digital Object Identifier (DOI)
https://doi.org/10.55496/RWIQ1433
Recommended Citation
Tran, Tuan Ngoc
(2026)
"Civil Liability in Airbnb Transactions and the Legal Gaps in Consumer Protection in Vietnam,"
International Journal on Consumer Law and Practice: Vol. 13, Article 1.
DOI: https://doi.org/10.55496/RWIQ1433
Available at:
https://repository.nls.ac.in/ijclp/vol13/iss1/1
