Abstract
In this case comment, the authors analyse the decision of the State Consumer Disputes Redressal Commission, Chandigarh in the matter of Ashwani Chawla v Flipkart Internet Pvt Ltd and Others. This case involves multiple issues related to traditional consumer protection law, such as the jurisdiction of the commission, defect in good, deficiency in service, unfair contract, and unfair trade practices. More importantly, this decision is one of the first Indian consumer law judgments to explicitly apply the Guidelines for Prevention and Regulation of Dark Patterns 2023. In addition, it also discusses the joint and several liability of the online platform intermediaries for actions of the traders allowed to operate on such platforms. Apart from the present judgment, the case comment also discusses similar judgments like Jatin Bansal v Amazon Reseller Services Pvt Ltd and Others, and the implications of the judgment in the context of Indian consumer law jurisprudence applied in the e-commerce sector.
Digital Object Identifier (DOI)
https://doi.org/10.55496/BLJJ6217
Recommended Citation
Guha, Shouvik K. and Roy, Sanchari
(2024)
"Case Comment: Ashwani Chawla v Flipkart Internet Private Ltd – Formal Recognition of Dark Matter Prevention and Recognition Guidelines,"
International Journal on Consumer Law and Practice: Vol. 12, Article 11.
DOI: https://doi.org/10.55496/BLJJ6217
Available at:
https://repository.nls.ac.in/ijclp/vol12/iss1/11
